Privacy Policy
Last Updated: 11/6/2024
Meticulouss is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully to understand our practices.
1. Information We Collect
Personal Information: When you book a service or contact us, we may collect personal information such as your name, email address, phone number, and billing information.
Vehicle Information: To provide our services, we may collect details about your vehicle, including make, model, year, condition, and any specific issues or concerns you disclose.
Usage Information: When you visit our website, we may collect information on how you interact with it, such as pages viewed, the time spent, and browser type. This data helps us improve our services and user experience.
2. How We Use Your Information
Service Delivery: We use your personal and vehicle information to schedule and deliver auto detailing services, contact you with service-related updates, and manage payments.
Customer Support: We may use your contact information to respond to inquiries, resolve complaints, or follow up on your experience with us.
Marketing: With your consent, we may send promotional emails or offers related to our services. You can unsubscribe from marketing communications at any time by following the instructions in the email.
Website Improvement: Usage data helps us understand trends, optimize site performance, and enhance our services based on customer needs.
3. How We Protect Your Information
Security Measures: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted storage, restricted access to sensitive information, and regular security assessments.
Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
4. Disclosure of Information
Third-Party Service Providers: We may share your information with trusted third-party vendors for payment processing, appointment management, and marketing services. These providers are required to use your information solely for our business purposes and in compliance with privacy laws.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email, Text, or our website if this occurs.
5. Your Rights and Choices
Access and Correction: You have the right to access and correct your personal information held by us. To do so, please contact us directly.
Data Deletion: You can request the deletion of your personal data, and we will comply unless we are legally required to retain it.
Opt-Out: You may opt out of receiving marketing communications from us by contacting us. Note that you may still receive non-promotional messages related to your bookings.
6. Cookies and Tracking Technologies
Cookies: Our website may use cookies to enhance your experience, including to remember your preferences and analyze site usage. You can manage cookie preferences through your browser settings.
Third-Party Analytics: We may use third-party analytics providers, like Google Analytics, to help us understand visitor behavior on our website. These providers may use cookies or similar tracking technologies.
7. Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of any such data, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed. The "Last Updated" date at the top indicates the most recent revision.
9. Contact Us
For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us at:
Email: meticuloussdetail@gmail.com
Phone: (843) 625-2481
Mailing Address: [Your Business Address]